Thank you for your purchase. Before you are billed you will receive a
human-generated email reply to confirm your order, clarify special requests and answer any questions you may have. We sometimes contact you within minutes, generally within hours, always within one day.
Although we work long hours to make ourselves readily available to you, if it is very late at night in Israel, you might not receive a reply until morning. Also we close a few hours before Shabbos and Jewish holidays.